Revisiting some great readings from earlier this year, I came across a nice post from colleague Linda Norris on her experience with the feedback stations at the Oakland Museum of California.
In short, Linda loved them and her post gives us a lot to consider as to what it was that she liked. Here’s why:
- The visitor…is at the center of the invitation: “Share your story”; “Tell us your thoughts”; “We want to hear from you.”
- The questions are interesting–and sometimes surprising.
- There’s space in the exhibitions for changing questions: “How is the drought affecting you?”
- But equally importantly, throughout the entire museum, a visitor can see that they are important, that these voices matter.
Read Linda’s full post for a more in-depth examination of how the museum utilizes this technique in its interpretation.